Frequently asked questions.

What types of hiking trips do you offer?

We offer a variety of hiking trips tailored to different skill levels and interests. Whether you're looking for a leisurely day hike or a multi-day backpacking adventure, we have options to suit every adventurer.

Do I need to be an experienced hiker to participate in your trips?

No, our trips are designed for hikers of all skill levels. Whether you're a beginner or an experienced trekker, we have options suitable for everyone. Just let us know where you want to go, and we will plan everything you need!

What should I bring on a hiking trip?

We provide a recommended packing list for each trip, which typically includes essentials such as appropriate footwear, clothing layers, water, snacks, sunscreen, and a first aid kit. We'll also provide guidance on any additional gear you may need based on the specific trip itinerary.

What is your refund policy?

We strive to deliver meticulously planned hiking trips tailored to your preferences. Once your trip has been planned and confirmed, we unfortunately cannot offer refunds. This is because our team immediately invests time and resources into crafting a personalized experience for your selected destination.

We understand that unforeseen circumstances may arise, and we encourage you to reach out to our customer support team to discuss any issues or concerns. While we maintain a strict no-refund policy, we are committed to providing assistance and exploring potential alternatives to ensure your satisfaction.

Do you offer custom trip planning services?

Yes, we offer custom trip planning services for individuals or groups who prefer a personalized hiking experience. Contact us to discuss your preferences, and we'll work with you to create a customized itinerary tailored to your interests and fitness level.

Is travel insurance required for hiking trips?

While travel insurance is not required, we highly recommend purchasing it to protect yourself against unforeseen circumstances such as trip cancellations, medical emergencies, or travel delays. Travel insurance provides peace of mind and financial protection in case of emergencies.

How far in advance should I book a hiking trip?

We recommend booking your hiking trip as far in advance as possible to ensure availability, especially for popular destinations or during peak seasons. However, last-minute bookings may be available depending on availability. Our trip specialists can provide guidance on the best time to book based on your preferences and travel plans.

Do you offer hiking trips outside of the United States?

At this time, we specialize in organizing hiking adventures within the United States. Our focus is on exploring the diverse landscapes and natural wonders found throughout the country, from the majestic national parks to the rugged coastlines and mountains. However, we're always exploring new opportunities for adventure and may expand our offerings in the future.

Do you offer transportation to and from the trailhead?

Transportation to and from the trailhead is not included in the trip cost. However, we can provide recommendations for transportation options with our Exclusive Travel Package. Our trip specialists can provide guidance on the best transportation options based on your location and travel plans.